Shipping policy
1. Shipping
Vytarise currently ships across India to serviceable PIN codes.
2. Order Processing
Orders are generally dispatched within 72 hours after successful order confirmation.
Orders placed during sales, launches, festive periods or unusually high-demand periods may require additional processing time.
3. Delivery
Delivery generally takes approximately 3–7 business days after dispatch, depending on the destination and courier service.
Remote and difficult-to-service locations may require additional time.
Delivery timelines are estimates and are not guaranteed.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout.
Vytarise may offer free shipping on selected orders or during promotional periods.
5. Cash on Delivery
COD is available for eligible orders and serviceable locations.
COD availability may depend on PIN code, order value and other operational considerations.
Vytarise may contact customers by phone, SMS or WhatsApp to verify COD orders.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Vytarise is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
7. Tracking
Once dispatched, tracking details may be shared through email, SMS, WhatsApp or other available communication channels.
Tracking information may take some time to become active after dispatch.
8. Failed Delivery
If delivery fails because the customer is unavailable, provides an incorrect address, refuses the shipment or does not accept the order after reasonable delivery attempts, the shipment may be returned to Vytarise.
Re-delivery, where available, may be subject to additional shipping charges.
9. Damaged or Tampered Package
If your package arrives visibly damaged, leaking or tampered with, please photograph/video the package and contact us within 7 days of delivery.
Please refer to our Refund, Return & Replacement Policy.
10. Delivery Delays
Vytarise is not responsible for delays caused by circumstances beyond our reasonable control, including weather, natural disasters, public holidays, strikes, transportation disruptions, government restrictions, courier delays or other force majeure events.
11. Contact
Vytarise Wellness Private Limited
Email: info@vytarise.com
Customer Care: +91 9227000247